It is supposed that
customer agreed with the
following regulations when order
from us. This policy cover all type of
mail-order services we provided, including
the telephone order.
The terms "we" "us"
means "Buddhist Arts and Gifts" and our affixed companies; the
"You" means "Customer".
1.Customer could order goods from our website
or catalogue. You could print our order-
form out from website, using our mail-order catalogue or even
plain paper to place your
order along with check or credit card data.
Besides send the order to us by mail, if you
settle payment by credit card, you could also FAX the order to us.
We also welcome
order sent by e-mail. The order-form on our website is sent
via SSL, we will be added the
on-line shopping function to our website soon.
2. All our prices listed are in US dollars,
including postage and service charge of goods sent
to worldwide. All prices are valid until new price
announces. If there is any change or error,
please refer to the invoice for the correct price. If price
of ordered goods has risen, we will
contact you before we process your order. (Please send your check in US dollars
only. If your credit card currency not in US dollars,
the exchange rate will be decided by
the credit card issuing bank.) All check must be payable to: Buddhist
Arts and Gifts.
(California's sales tax is included in the price)
3. If you have ordered from us before or
having your customer number, please quote the
customer number on your correspondence. If you
remit us a total amount more than your
order, the credit balance may be saved for your next order or you may
ask for return
4. For customer using credit card, in order
to protect customer's data and privacy, effective
from March 26, 2002 we only accept credit card or
e-check (ATM) thru PayPal, customer
do not have to provide us any credit card information,
just pay us to our account via
Customer can order from
us as before, via our On-line order form, e-mail, Fax or by mail,
please included your e-mail address, after we receive
your order and confirm the goods
available, we will inform customer the total amount
thru e-mail and PayPal, customer
then can pay the amount via PayPal, when we receive the
confirmation from PayPal
(usually immediately after customer make a payment) we
will send the goods to customer
as soon as possible. (Please note: all goods
available will keep for 5 days, if we do not
receive the payment within 5 days, we will cancel
the order, customer must send the
new order again if need it again.)
For more detail, please
refer to How to pay by credit card or e-check.
5. Prices of some goods may not be listed due to
big difference of postage for different areas
over the world. Please e-mail, write or FAX us
showing the city
and country you want the
goods to be
delivered, we will quote the price to you
soon. Our prices are marked base
on the retail market in United States, including the postage and
service charge. We
suggest you to check the price and available of goods at your location
confirming our price
is acceptable to you before you place order to us. We do not accept the
return for the
reason of price after shipment.
6. Our price including postage based on the
following send out method but we may use other
method which we think it is more cheaper or efficiency.
In addition, please note that we
usually send goods by postal service. If other kind of carrier
is preferred, we could arrange
accordingly while additional costs will be borne by
you. We reserve the right to use
alternative method different from the chosen method.
Mainland U.S.: General
goods send by Priority Mail.
Books send by Printed Matter Surface.
Canada: General goods and Books send by Small Package - Air.
over weight limit of small package send by Air
Others: General goods and books send by Small Package - Surface.
over weight limit of Small Package send by Surface Parcel.
(Due to charges of Air Parcel and Surface Parcel in some countries'
are very close, so that we will send it by Air. For some products,
e.g., rosary, statue made by famous ceramist etc, we will also send
it by Air.)
P.S.: 1. Delivery in U.S. and Canada takes about 2-7 days; overseas by
air takes about
3-10 days; overseas by surface takes about 2-7 weeks.
Number of days to be
taken are for reference only but not a guarantee.
2. For oversea order, it is customer's responsibility to pay all the tax
please check with your local authority.
7. Most of our goods are unique while product
numbers, stock numbers or the
shown are for reference only. The actual goods may not be
the exactly identical. The
product we shipped are depended the stock at retail store or on
hand. Therefore, we will
not accept any return due to the reason of product different
with the picture.
8. Please contact us within 5 days
after you receive the goods your ordered if you have
question about it. We can arrange the exchange of
goods or refund of total amount but
handling charge will be raised based on actual
situation. Postage of returned goods
should be borne by customer regardless of the
reason. It is highly commended to arrange
insurance covering delivery of returned goods. If
so, please contact the carrier and/or
insurance company for compensation of damaged
9. If you have any question or want to buy
goods which not included in our catalogue, please
contact us by one of the following methods:
Our mailing address: Buddhist Arts and Gifts
P. O. Box 292
Walnut CA. 91788, U.S.A.
Phone: (909) 263-2040
FAX: (909) 494-7824
10. Our mail-order policy is effective until
new one published or amended. All customers are
supposed agreed with all the terms in this policy when
placing order to us. If you have
any question, please contact us before confirming order.
(amended: 4/4/2002 (4) the policy for accept credit card
4/9/2003 (6) all order will send by postal service)